The New Zealand Trains and Trams website is owned by the Federation of Rail Organisations of New Zealand Inc. We wish to provide you with an optimum personalized Internet experience. In order for you to take advantage of the many features of this website, you may be first asked to complete a registration form. During registration, you may be requested to provide certain contact information, such as name and email address. This information is used to contact you about the services on our site for which you have expressed interest. Some of the information requested is optional and therefore not required. However, the more complete and accurate the information we are given, the better we are able to assist you in providing you with a superior and more personalized experience on our site.
Information Collection and Use
The Federation of Rail Organisations of New Zealand Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Federation of Rail Organisations of New Zealand Inc. collects information from our users at several different points on our website. We stress that all personal information is always treated as personal and confidential, unless specifically stated otherwise.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site. If you reject the cookie, you may still use our site. The only drawback to this is that you may be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
This web site contains links to other sites. Please be aware that the Federation of Rail Organisations of New Zealand Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. No user is obliged to disclose more information than is reasonably necessary to participate in a survey or contest. Information requested may include contact information and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used in aggregate form for purposes of monitoring or improving the use and satisfaction of this site.
This website takes certain precautions to protect our users’ information. When you submit sensitive information via the website, your information is protected both online and off-line. However, there is unfortunately no way yet for the industry to guarantee that the information you transmit through the Internet is entirely secure.
Users are responsible for securing the confidentiality of their password and account, and are fully responsible for all activities that occur under their password or account. It is strongly recommended that users take extra precautions when receiving files from unfamiliar third parties (i.e., via email), as they may be harmful.
If you have any questions about the security at our website, please contact us.
We may send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and newsletters or other useful communications. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We may also send the user site and service announcement updates. Members are able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If your personally identifiable information changes, or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove the personal data you provided to us. This can be done by sending us an email.
You are given the opportunity to ‘opt-out’ of having your information used for purposes not directly related to our site at the point where we ask for the information within our site. For example, a contest may include an ‘opt-out’ mechanism so users can participate in it without receiving any marketing material that may be connected to it.
Users who no longer wish to receive our newsletters or promotional materials from our partners may opt-out of receiving these communications by replying to "unsubscribe" in the subject line of the e-mail, or by sending us an emai.
Notice to Parents
This website is not specifically directed at or intended for children. Our public forums, such as any chat room or message board, are considered non-confidential communications. Much of the content in these public areas, including the content within specific messages, comments or postings is provided by and is the responsibility of the third party creator of the communication or the person posting the information. The Club does not control or endorse the content, messages or information found in any public forum and, therefore, the Club specifically disclaims any liability with regard to public forums and any actions resulting from a user’s participation in any public forum. The Club has no responsibility for such content and is merely providing access to such content as a service to its users.
The best way for you as a parent to protect your child’s online privacy and safety is through supervision and parental guidance. Visit the sites that your child uses. Good communication with the child will help him/her be more aware of the risks involved in providing strangers with personal information, especially when using chat-rooms or e-mail. We strongly recommend that you supervise your children’s activities when using these services as you would in any public area.
For your information, as a parent or legal guardian of a child under 13 years old, you have the right to review your child’s personal information gathered by Internet sites. You may ask to have your child’s information deleted from their records and refuse to allow any further collection or use of your child’s information. The Federation of Rail Organisations of New Zealand Inc. does not collect information from registrants who indicate to be under 13 years old.
Notification of Changes
Thank you for visiting the New Zealand Trains and Trams website.